Returns & Refunds

The Sales Winner’s Handbook

The Sales Winner’s Handbook may be returned at any time for a full refund of the purchase price only.The book must be returned in resalable condition to:

Weiss Communications
215 East 95th St.
Ste. 31G
New York, NY 10128

Please include the order number with your refund request.

Once we receive the book, a refund will be issued.

Postage, shipping and handling are not refundable.

Please allow up to two weeks for the refund to be processed.

The Insider’s Guide to Prospecting by Phone

The Insider’s Guide to Prospecting by Phone may be returned at any time for a full refund of the purchase price only.

Refund requests must be made in writing. Please email kim@wendyweiss.com with your refund request and make sure to include the order number.

Please allow up to two weeks for the refund to be processed.

The Turnkey Telephone Prospecting System, Manager’s Edition

The Turnkey Telephone Prospecting System, Manager’s Edition may be returned at any time for a full refund of the purchase price only.

Refund requests must be made in writing. Please email kim@wendyweiss.com with your refund request and make sure to include the order number.

Please allow up to two weeks for the refund to be processed.

Prospecting Mastery

Prospecting Mastery is a live, instructor-led, interactive, online group mentoring program that teaches participants to cold call successfully to schedule appointments with prospects. To qualify for a refund, the request must be made in writing, before the start of the second, live, mentoring session. Because the Prospecting Mastery mentoring sessions are delivered live there will be no refunds after the start of the second, live mentoring session.

Please email kim@wendyweiss.com with your refund request and make sure to include the order number.

Please allow up to two weeks for the refund to be processed.